Shipping policy

Providing a high level of customer service is what the Spartan Oklahoma Family is dedicated to and if you should find that our level of service was not up to your standard, please let us know by visiting our Contact Us page and sending us a message. If you ever need immediate service during our normal business hours, please call 405.231.3131 ext 2 and thank you for choosing Spartan Oklahoma!

Making a Purchase

Making a purchase could not be easier. Just browse our product categories and click on any items that you need and put them into the shopping cart. After you have finished your selection, click on "Checkout" button and you will be asked for a few details that we need to be able to safely and accurately process the order. We accept Visa, Mastercard & Discover cards. You may also send your credit card information via phone. If you are purchasing a Zero Turn Mower or wanting to pay with American Express or bank wire, please give us a call at 405-231-3131 to complete these transactions. Our Cash Rebate Discounts are NOT available when using a credit card to purchase a Zero Turn Mower. We will not ship orders costing more than $2500 without prior approval of your account. Shipping or delivery will need to be pre-arranged with a cash, approved check or bank wire payment. Again, please call for any other questions or concerns.

Delivery Schedule

We process your order right away. We will normally send your order to you within the time frame specified for each item as you place item in your cart. Most of our parts ship out the same day when ordered Monday-Friday (excluding Holidays) when placed before 11AM CST.

Back Orders

If your item is not in stock, we will back order for you. If your order is going to be on extended backorder (longer than 10 business days) you will be notified via Email in 4-5 days if your item is back ordered. Many times we utilize drop shipping from our suppliers to expedite your order shipping out. If your item is on backorder and we are having this drop-shipped to you, we will not be able to cancel your order. We will do our best to get your order out as quickly as possible in these instances. If you have any questions concerning stocking levels please contact our customer service to confirm. Our website does not reflect our current stocking levels.

Tax Charges

For orders made from within the United States, sales tax will be applied to all items being delivered to an Oklahoma address. All other orders are tax free.

Credit Card Security

We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption and our site is registered with a SSL Certificate of Compliance. The cards are only decrypted after they have reached our secure merchant gateway. They are not held in clear text on any web site.

Reaching Us

We would love to hear from you. If you need to reach us, please click on our "Contact Us" page for our contact form and phone numbers.

Superceded Part

At times the OEM supercedes part numbers. A superceded part number is a change by the manufacturer of an existing part number to a new part number which can include multiple parts being included in the new part number. Pricing discrepancies may occur at that time and a representative will notify and confirm the new price and part number change.